The Best Business VOIP Providers of Year 2017

RingCentral and Nextiva are 2 reliable VOIP providers in the industry today. Both of them provide VOIP plan and packages that suit your needs, as a professional or as a business. You will be having the exact same telephone function plus all the other advance features like web conferencing, video call, toll free numbers, internet faxing and more, except that you pay a much lesser price.

Check out the best VOIP provider and request for a free demo now.

#1 VoIP ProviderRingCentral$24.99Hosted PBX Service
Toll-Free Numbers
2Nextiva$19.95Unlimited Calls
Amazing Service™
3VOIPo$6.21Budget Pricing
30-day Money Back

What You Should Expect From A Good VOIP Provider

If you have been considering making the switch from a regular landline toll free number to a VoIP system for your business, there are lots of great reasons to do so. One of those reasons is all the great features included in a VoIP business telephone plan. The following categories include some of the features most popular with today’s business owners.

PBX Service in the Cloud

When you opt for a modern VoIP phone system, perhaps one of the best features included is a cloud-based PBX (Private Branch Exchange) service. This is the type of service you normally only find in big corporate offices but with VoIP, it’s affordable enough for even a one- or two-person operation – and it’s really easy to set up and manage from anywhere. Your PBX system uses an automated receptionist to route calls, although you can also incorporate a user directory which allows callers to search for the staff member they want by name or extension number. On-hold music and extensions for employees located in the office as well as remotely are also available.

Incoming Call Management

How do you want your toll free phone system to function? With a VoIP system, there are so many ways to customize incoming calls that you simply pick and choose the rules, alerts and behavior that work best with your business. Most VoIP service includes standard features for call management, such as call forwarding, message alerts and notification for missed calls. But you can also enjoy features like call recording, status screens (are you available, on hold or busy?), call flipping (which moves your call from an office phone to your smartphone), virtual call parking (which holds your call in the cloud until you pick it up from any connected phone) and even an intercom and paging system.

Mobile Phone Interface

Perhaps the best feature in the modern world of business VoIP is the ability to use the system with a smartphone. Most VoIP providers have apps for both iPhones and Android devices, which allow employees to use the same toll free phone number as your business when they are out of the office. They have access to all the same features for incoming and outgoing phone calls (things like faxing, call conferencing and even video meetings) while being able to manage the entire system via web app.

Business SMS

A big advantage of using a mobile phone as part of your VoIP system is that you can send text messages from your business phone number, also referred to as SMS (Short Message Service). This is a great way to encourage employees to stay in touch with customers without using personal mobile phone plan data rates. Phone numbers and URLs in received text messages can be accessed with a single click and you can even join a conference call via text notification.

Software Integration

Depending on the type of software you use for scheduling, email and CRM, it is likely that your VoIP system is compatible. This makes all your business communications streamlined, accessible and updated in real time while aiding in management of the sales force. Stay in touch and stay on top of who’s doing what, where and when, instantly.


Getting Ready to Switch to VoIP

If you have decided to make the switch to VoIP, that is a great decision! But you need to be ready to handle the different requirements of VoIP. Here is a short guide to making sure you have all the necessary systems in place before the switchover occurs.

Phone Equipment

You will need to consider what type of phones your employees will be using. In the office, you can supply digital IP or Wi-Fi phones. These are different than a regular handset because they connect to your network to access the internet connection. You could also choose to connect a soft phone to the computer at each workstation and use this with a USB headset. If you don’t want to make the investment in new phones, then opting for analog adapters that allow your regular handset to connect to the router is the best choice. Then again, many employees prefer using their cell phones; with a mobile app provided by your VoIP provider, personal smartphones can be integrated into your business telephone system.


For a business using VoIP for their toll free number phone system, the router is an important piece of equipment. It is the go-between that delivers internet service from your internet connection to your computers and corporate network. Your router must be compatible with VoIP and handle the number of phones in your business. It also needs to bridge to the modem. If your router is an inexpensive model, you may need to upgrade; check with the VoIP provider you choose to find out which models they recommend.

Be sure to set the Quality of Service (QoS) setting on your router to prioritize telephone calls over other internet traffic. This way network congestion when your employees are doing work online won’t affect call quality due to insufficient bandwidth.


Because your toll free calls will now be coming in via an internet connection, it’s important that bandwidth – the amount of data which is sent/received over a given time period – is maximized. A quick online test will tell you how many kbps (kilobits per second) your internet connection is currently handling. Normally, this speed tends to be about 5,000 kbps download speed and 600 kbps when uploading data. This means that you will have to limit the amount of phone calls at one time in order to get the best quality – anywhere from 6 to 18 concurrent calls, depending on whether your VoIP provider is using full quality or compressed codec (an algorithm used in data transmission).

Dedicated Internet Connection

For best results, supply a dedicated connection just for the VoIP phone system equipment. Remember that the uploading speed is always less than the download speed. Your internet connection uses more bandwidth for uploading data, such as common when employees are online. If calls are coming in over the same network, it is likely callers will have trouble hearing you because too much bandwidth is dedicated to other internet tasks.

Switchover to VoIP Checklist

1) Determine if your VoIP provider is providing full quality or compressed codec.
2) Check with your ISP to see if there are certain times of the day when bandwidth drops.
3) Find out if your current router is compatible with VoIP service.
4) Change QoS settings on your router to prioritize phone calls.
5) Set up a dedicated internet connection just for VoIP, if possible.
6) Purchase compatible phones.

Setting up your business network for best success with a VoIP system isn’t difficult, but it is important to take all the steps necessary to ensure the best call quality. If you find getting ready for VoIP is difficult, do utilize the FREE demo from the VoIP providers. Schedule your demo and ask the experts to set it up for you from the start.

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